Privacy Policy for Snap The Arrow Limited
Effective Date: 8 December 2025
Snap The Arrow Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share personal data when you visit snapthearrow.com or interact with us through our services. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and related data protection laws.
1. Data Controller
Snap The Arrow Limited
41/1 Bellevue Road, Edinburgh, Scotland, EH7 4DL
Email: snapthearrow@gmail.com
We are the data controller for your personal data. We do not have a Data Protection Officer (DPO), but you can contact us at the email above for any privacy-related queries.
2. Personal Data We Collect
We only collect personal data when strictly necessary to respond to Contact Us enquiries. This may include:
Name
Email address
We collect this data only through:
Forms on our website (e.g., enquiries)
Cookies and analytics tools
Any personal data related to ticketing, newsletters, or audience communications is processed entirely by third-party service providers. Snap The Arrow does not retain or control this data.
3. Purpose of Processing and Legal Basis
Forms (enquiries) → Respond to service enquiries and manage services → Legitimate interest
Cookies & Analytics → Improve website functionality and performance → Consent
Snap The Arrow only processes personal data directly when strictly necessary to manage enquiries or services. Any other data is handled entirely by third-party providers.
4. Sharing Personal Data
Snap The Arrow does not share personal data for marketing purposes and does not sell personal data to third parties.
We may share data with third-party service providers to support our services, such as Google Analytics for website analytics. Some providers may process data outside the UK/EEA, but appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your data.
5. Retention of Personal Data
Personal data collected directly by Snap The Arrow through Contact Us forms is retained only as long as necessary to respond to enquiries and manage services. Data processed by third-party providers, such as ticketing or newsletters, is retained according to their policies.
Cookies are retained until consent is withdrawn.
6. Your Rights
Under UK GDPR, you have the following rights:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict processing of your data
Data portability (receive your data in a structured, machine-readable format)
Object to processing based on legitimate interests or marketing purposes
Withdraw consent at any time (e.g., via cookie settings)
To exercise your rights, contact us at snapthearrow@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve our site and website performance. These include:
Essential site functionality cookies
Google Analytics (analytics cookies)
Snap The Arrow does not retain personal data from cookies. All tracking and analytics data are processed by the provider in accordance with user consent. We provide a cookie consent banner to allow you to manage your preferences.
8. Security of Personal Data
We implement appropriate technical and organisational measures to protect your personal data, including:
SSL/HTTPS encryption to secure data in transit
Staff training on data protection
Access controls to limit who can access personal data
9. Complaints
If you have concerns about our processing of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Helpline: 0303 123 1113
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to check this page regularly. The effective date at the top indicates the last update.